CUSTOMER INFORMATION
Shipping & delivery
Delivery information for your ZANÉ PROFESSIONAL order.
01 / Delivery coverage
Enter your South African delivery address at checkout to see the available delivery services. If no service is offered for your address, contact us before ordering.
02 / Shipping charges
Your shipping charge and any applicable free-delivery offer appear in the order summary before you pay. Check your address and selected delivery service carefully.
03 / Dispatch & tracking
Your order status records progress from payment through preparation and dispatch. Tracking details are added to your order after dispatch. Courier tracking provides the latest available delivery information.
04 / Receiving your order
Use a complete street address, suburb, city, province, four-digit postal code and a reachable telephone number. Contact us promptly if the address needs to change or a parcel is delayed, missing or damaged.
05 / Delivery problems
Include your order number when requesting help. For visible damage, keep the packaging and photographs to help us investigate. This does not limit your statutory rights.